All orders are shipped from New York.

We only offer shipping to the contiguous United States at this time.

These are the shipping times based on the following order times:

• Orders submitted Monday-Friday before 12pm EST – Ships out the same day.
• Orders submitted Monday-Thursday after 12pm EST – Typically ships the following business day. Some orders submitted before 1:30pm EST may still be shipped the same day but there is no guarantee.
• Orders submitted after Friday 3pm – Ships on Monday.
• Orders submitted Saturday and Sunday– Ships on Monday.

Tracking will be sent to you after the shipping label is printed. The tracking will be sent to you in an email from “Pitney Bowes” shortly before or after you receive the “Your LIH Tea Company order from _____ ___, 20__ is complete” email. If you have received the email of your order being completed but you still haven’t receive tracking in your inbox, please search your junk folder. If you can’t find the tracking email there, then please feel free to submit a contact form or reply directly to your order confirmation email for assistance.

The price of shipping is dependent on the items being ordered and the shipping option selected. You have the following options for shipping based on the following order weights:

• 1g–260g:

  • USPS First Class Mail – $3.11-$5.95 (depending on weight of shipment)
  • USPS Priority Flat Rate Mail – $7.85
  • USPS Priority Mail Express – $26.95

• 261g–1,100g:

  • USPS Priority Flat Rate Mail – $7.85
  • USPS Priority Mail Express – $26.95

• 1,101g–2,250g:

  • USPS Priority Flat Rate Mail – $13.85

• 2,251g–3,250g:

  • USPS Priority Flat Rate Mail – $19.25

• Over 3.25kg:

  • Our max order size is currently set at 3.25kg. We do not currently ship orders over this quantity.

Shipping times are dependent on the shipping option you selected at checkout and are completely out of our control once they are handed to USPS. These are the typical shipping times according to USPS for each class of shipping:

• USPS First Class Mail – 2-7 business days
• USPS Priority Flat Rate Mail – 1-3 business days (In most cases)
• USPS Priority Express– 1-2 business days (not guarantee)

Shipping times are not guaranteed by USPS; those are just approximate times for shipping based on typical delivery times. These shipping times do not include our order processing times. Sometimes packages are delayed during shipping; this is completely out of our control after we give the package to USPS.