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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.LIHTeaCompany.com and LIH Tea Company and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to LIH Tea Company include www.LIHTeaCompany.com. The LIH Tea Company website is a ecommerce site. By using the LIH Tea Company website, you consent to the data practices described in this statement.

TRUSTe Privacy Program

LIH Tea Company is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this policy, you should first contact us at customerservice@LIHTeaCompany.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.

Collection of your Personal Information

LIH Tea Company may collect personally identifiable information, such as your name. If you purchase LIH Tea Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by LIH Tea Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LIH Tea Company website.

LIH Tea Company encourages you to review the privacy statements of websites you choose to link to from LIH Tea Company so that you can understand how those websites collect, use and share your information. LIH Tea Company is not responsible for the privacy statements or other content on websites outside of the LIH Tea Company website.

Use of your Personal Information

LIH Tea Company collects and uses your personal information to operate its website(s) and deliver the services you have requested.

LIH Tea Company may also use your personally identifiable information to inform you of other products or services available from LIH Tea Company and its affiliates. LIH Tea Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

LIH Tea Company does not sell, rent or lease its customer lists to third parties.

LIH Tea Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LIH Tea Company, and they are required to maintain the confidentiality of your information.

LIH Tea Company may keep track of the websites and pages our users visit within LIH Tea Company, in order to determine what LIH Tea Company services are the most popular. This data is used to deliver customized content and advertising within LIH Tea Company to customers whose behavior indicates that they are interested in a particular subject area.

LIH Tea Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LIH Tea Company or the site; (b) protect and defend the rights or property of LIH Tea Company; and, (c) act under exigent circumstances to protect the personal safety of users of LIH Tea Company, or the public.

Use of Cookies

The LIH Tea Company website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize LIH Tea Company pages, or register with LIH Tea Company site or services, a cookie helps LIH Tea Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LIH Tea Company website, the information you previously provided can be retrieved, so you can easily use the LIH Tea Company features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LIH Tea Company services or websites you visit.

Security of your Personal Information

LIH Tea Company secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

LIH Tea Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

LIH Tea Company will occasionally update this Statement of Privacy to reflect company and customer feedback. LIH Tea Company encourages you to periodically review this Statement to be informed of how LIH Tea Company is protecting your information.

Contact Information

LIH Tea Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that LIH Tea Company has not adhered to this Statement, please contact LIH Tea Company at:

LIH Tea Company
3616 Kirkwood Hwy
Ste A1096
Wilmington DE 19808-5124

Email Address:
customerservice@lihteacompany.com

Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Merchants may not ship to military bases.  

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